Are these pictures and descriptions of real-life products?
Yes, we take photos and provide thorough detail about real items so you can buy them with confidence.
What if I'm not happy with my purchase?
It's no problem! You're covered by our 14-day inspection period, which gives you plenty of time to decide whether or not you want to keep it. If something doesn't work out, please get in touch with us so we can assist you.
Do you offer laboratory certification?
Yes, we can provide you with a third-party certification at an additional cost. Please contact us for the relevant information.
How do I take advantage of the wholesale discount?
You will see a special code for discounts at checkout and you can enter it according to your order total.
Do you take international orders, and how do you ship?
Yes, we accept orders from all over the world. We offer shipping options via FedEx, DHL, UPS, and EMS to ensure that each package arrives safely at its destination.
How much will the shipping cost?
We offer standard international shipping for $19.99 and free shipping applies to all orders over $500.
How long does it take for orders to be processed?
In-stock items are shipped within 1-2 business days and shipping typically takes 5-10 working days, but this varies based on your location.
What are my available payment options?
You can pay using all major Credit Cards, PayPal, or Bank Wire Transfers.
How do I turn my loyalty points into cash back?
You can turn your loyalty points into cash-back from the account section of your profile, which you may then use towards future orders.
If you're still curious about anything at all, don't hesitate to WhatsApp, Call or Email us anytime.
